FAQs

What is Umbrella?

Umbrella by TEACH is a membership that delivers a wide variety of digital educational content.

Who is it for?

Umbrella can be used by anyone, but has been specifically curated for teachers to use at home or in the class with students.

What’s included?

You can view what’s included in the plan options here.

Does Umbrella offer a free trial?

Yes, simply join the membership and your free trial will automatically start. You'll get full access to all of Umbrella's content for 30 days. If you'd like to cancel for any reason within those 30 days, we'll give you a full refund.

How long is the free trial duration?

The free trial duration is 30 days.

What do I receive during the free trial?

You'll get full access to all of Umbrella's content for 30 days. You can view what’s included in the plan options here.

I didn’t receive an activation link, what should I do?

Please check your junk folder first and if you still haven’t received it, please contact us and we’d be happy to help.

How do I reset my password?

You can reset your password here.

How do I cancel my free trial?

Go to My Account, then Edit Profile. Click on Membership on the left, followed by Cancel. If you for any reason within 30 days, we'll give you a full refund.

What are the different pricing plans?

You can view the pricing plans here.

How do I purchase student accounts to my Umbrella membership?

Please contact us first with the number of students you'd like, and we’d happy to provide a quote.

How many student accounts can I purchase for my membership?

You can add any number that you wish.

How can I pay for the Umbrella membership without a credit card?

Yes, simply contact us and we’d be happy to discuss alternative payment options?

How do I request a formal quote?

Please contact us first and we’d be happy to help.

How do I submit a purchase order?

Please first and we’d be happy to help.

How do I cancel my membership?

Memberships automatically end after one year unless you choose to renew.

What devices does Umbrella work on?

For best quality we recommend viewing on desktops, laptops, Chromebooks, and tablets.

How can I purchase print versions of the graphic novels?

To purchase print versions of any of our graphic novels, visit our shop here.

Do you ship the magazines internationally?

Yes, if you are have a membership to Umbrella, we can send the magazines internationally.

Do you ship the magazines internationally?

Yes, if you are have a membership to Umbrella, we can send the magazines internationally.

Still have questions? Contact us here.